e-Business (Electronic Business) simply defined is the use of the internet to carry on business.

The Internet which is an international network of computers via protocols makes it possible for information on virtually any subject to be both accessible and disseminated.
Its advent has indeed brought about limitless possibilities and this portends great benefits for businesses.

Some of these benefits include:

• COMFORT/EASE OF OPERATIONS: e-Business makes it possible for you to carry on your business from the comfort of your office. With either a full internet or email-only connection, you can communicate easily and cheaply too, with customers and business associates.
  It is also possible for you to carry out enquiries/searches on the Internet for vital information which will benefit or enhance your business as well as form new alliances with both local and international counterparts.
  With e-Business you have more flexibility to work and also are in control of your time. Most matters that will necessitate your going out of your office can be done right from the office via email or video conferencing. Imagine the value of such saved time to you and your business.
• LOWER COST OF OPERATIONS: The overall goal of any business concern is no doubt making profit. And this can only be achieved with maximal sales and minimal costs.
  e-Business lowers your cost of operations in the following ways:
  
  1.   ADVERTISEMENT - With a well designed website that is updated regularly, the cost on advertisement in media is minimized. For instance, if you normally run a 4”X6” advert so as to carry as much information as possible, this may be reduced to 2”X3” or 2”X2” with a reference to your website for full details.
  Also other advertising materials such as brochures and company proposals can also be eliminated or simply reduced; while a reference to your website through call cards for instance can be made and will be sufficient.
  2.   PRINTING COSTS - With the possibility of sending out documents e.g. company proposals via email, cost of purchasing paper and ink for printing is reduced or even eliminated.
  3.   TRANSPORTATION - Money spent on transportation to send out proposals or meet with clients is also reduced. This is because email can be used to send out the proposals or simply communicate with clients. Emails can be pre-typed offline (without being connected to the internet) and can also be sent to a lot of people at once which saves time and money.
  4.   LOST MAN HOURS - Staff can put more time to work as they do not have to go out much.
  
  The possibilities are indeed limitless. And of course the company makes more money at the end of the day.
• GLOBAL COVERAGE: e-Business makes it possible for your business to reach a global market, thus increasing your revenue potential. In addition, you can now compete with other major companies in your industry across the globe. A good customer service should enable you to get a fair market share.
• INCREASED CUSTOMER SATISFACTION: e-Business provides a platform for you to offer better customer service as enquiries and/or orders can be responded to promptly by email.
  Your website also provides complete information to anyone who wishes to do business with you thus letting him/her know all s/he needs without necessarily meeting or speaking with you particularly after office hours. Hence there’s convenience in your service to your prospects and customers.
  Continued customer support is further made possible sthrough e-Business, which enhances customer loyalty - a vital tool for business sales.